Sunday, December 31, 2017

More Robo Calls Are Coming in 2018: Using Demographics, Geographics And More, With The 9P's Of Marketing

2017 brought a bunch of hacks. Now we move on to 2018.

The massive Equifax data breach or credit report breach could target over 145 million Americans in 2018.

The reporting of the breach let other scammers to make fraudulent calls asking consumers or "People," under the nine P's of Marketing to verify Equifax account information. 

Adding insult to injury.

This major hack and other data breaches will be used for targeting phone scams for a long time.

Need more business, Marketing or advertising insights?  

Visit here for plenty of examples and insights into Marketing, the nine P's, targeting or "People," product and services, promotional, pricing, and advertising strategies. Plus true, researched marketing insights and advertising trivia.

For the past 47 years, I have been a Marketing professional, a certified Forensic Marketing Expert, Marketing and Advertising consultant with Londre Marketing Consultants, LLC plus I teach and give seminars on Marketing, global Marketing and Advertising. I like giving to MBA candidates and attorneys is a presentation on "What is Marketing? What is Advertising?"


Ten years ago, I created and own a copyright for the Marketing concept, the Nine P’s/9 P's of Marketing ©2007, which augments the Marketing Mix or the 4P's (Product, Price, Promotion and Place) by the American Marketing Association, Neil Borden and Jerome McCarthy in the study and practices of Marketing.


In the late 60's I was first taught in Marketing that the "customer," or potential purchasers, buyers are king or kings, but they or consumers are missing as one of the P's, in the 4P's. For marketing professional, the "target market," "People," buyers and users are more prominent and has its own "P" or "People," in the 9P's of Marketing. 


The Nine P's/9P's of Marketing help brand managers, companies, firms and business managers to find marketing problems, to identify and create Marketing opportunities or solutions, in a number of areas. 


The utilization of the 9P's of Marketing help, develop and guide a company or a firm's marketing objectives, strategies, tactics and solutions. 

The Nine P's can be truly insightful, in many ways and in many possible actions. 


I consult, teach and work as a Marketing, business and Advertising expert using many Marketing concepts and practices, including the Nine P's/9P's of Marketing.


So what is Marketing, you and others ask? 
Marketing is a planning and execution process that involves a product or service's attributes, research, distribution, pricing, partnerships or alliances, promotion and more. 

All of these activities and tasks  must work together to assure successful marketing practices. 
Firms, associations and companies with the most effective marketing efforts try to thoroughly understand their potential buyers and customers ("People") and the marketplace. 

Companies and new product/service development pros create products and services to meet market needs. These firms and others use marketing research and channels for understanding and communicating to market segments, a target market or audience ("People" in the 9P's of Marketing).

In the study and practice of Marketing, Marketing manager and brand agents develop planning, objectives, strategies and tactics. 


For any size firm and entrepreneurs, the 9P's of Marketing include important components, elements, actions and efforts. 


Let's start with targeting, "People," one of the nine elements or components. :

  • People 
    • "People" or targeting has almost always been left out of the traditional "Marketing Mix," almost every diagram includes the four P's with Product, Promotion, Place and Price.
    • Look and analyze potential, new, existing and repeat customers and users. 
    • Place "consumer" or "People" or "potential buyers" in the middle of a circle. Find information or data on them.
    •  Add the other components in the nine P's. In Marketing, from my education, training, research and analysis plus testimony, there needs to be greater focus on the buyer, "customer," or "People." 
    • "People" or market segments may utilize many characteristics, including demographics, geographics, psychographics, behavioral characteristics and technographics, which may be a vital component or components of the 9P's of Marketing. 
    • Once a target market is chosen, the organization can develop its marketing strategies to target a market segment or marketing segments.
    • Simply it's about Segmentation and Targeting. Add Positioning and you have STP, as a major first step. 
  • Planning: 
    • It starts with research and researching. This element of planning in the nine P's is a method for achieving an end, and, looking at the eight other parts, can be a detailed formulation of a program of action. I like using a phrase from John Wooden. He said "Failure to plan is planning to fail."
    • Developing and transforming marketing objectives to marketing strategies to tactics, marketing management and managers must make basic decisions on marketing targets (“People”), marketing mix, pricing, distribution, marketing budgets/expenditures and marketing allocations. 
    • Review dividing the total marketing budget among the various tools in the marketing mix and for the various products, channels, promotion, media and sales areas.
  • Product and Services: 
    • A product (service) is anything that can be offered to a market for attention, acquisition, use or consumption that might satisfy a want or need.
    • It's the goods and service combination the firm offers to the target market, including variety of product mix, features, branding, designs, packaging, sizes, services, maintenance contracts, warranties and return policies.
  • Place (Distribution): 
    • Offering the right product at the right PLACE or location, at the right time, at the right price. It's the company’s activities that make the product available, using distribution and trade channels, roles, coverage, assortments, locations, inventory and transportation characteristics and alternatives.  
    • Consider, develop and review store and non-store options, e-commerce and “brick and mortar” factors, geographic considerations, objectives, strategies and tactics, including “Partners, too.” 
  • Price or Pricing:
    • Pricing decision making involves adjusting prices concerning the competitive environment, economic situations and involve buyer perceptions. Simply, all aspects regarding pricing. 
    • “Pricing” is the sum of the values that customers exchange for the benefits of having or using the product or service. 
    • The amount of money a consumer is willing to pay to obtain the product. 
    • Pricing includes wholesale/retail/promotional prices, discounts, trade-in allowances, quantity discounts, credit terms, sales and payment periods and credit terms. 
  • Promotion: 
    • There are eight (8) major, strategic components or communication elements which are personal and non-personal communication activities. 
    • The activities that communicate the merits of the overall product include:
      • Personal Selling/ Sales Force: Sales persons
        • Listen more than you talk. People who listen more, learn more, plus helps you position your service/product/solution or offering. 
      • Advertising: There's an expression "It is only creative if the product or service sells." I wanted to add "It is only good media spending if it sells." 
      • Sales Promotion
      • Collateral Materials
      • Direct Marketing (also referred to as Action or Direct Response Advertising)
      • Interactive/Internet/Web, Digital Media, Social Media:  
      • Events and Experiences
      • Public Relations/PR
    • Partners: 
      • Also referred to as Alliances. 
      • Working with others and organizations which take part in an undertaking with another or others, in a business or company with shared risks and profits.
      • With "Partners" and your Marketing efforts, it is vitally important to partner and align with firms that have similar corporate philosophies. Simple but complex and difficult, have agreed upon objectives and strategies.
    • Presentation: 
      • This “P” or “Presentation” is the act of presenting, displaying and putting forward any of the different 9P’s© and/or components to your customers, suppliers, wholesalers, retailers, sales force, marketing intermediaries, clients, employees, partners, and/or others.
      • Look at “real” product and service experiences. 
      • Enabling consumers and “allowing” them to feel the brand. As part of "presentation," I also place “events and experiences” under Promotion. 
      • While traditional marketing is based on target audience impressions/ views/ clicks/ exposure, experimental marketing involves engaging with your potential consumers. 
    • Passion:
      • Those intense, driving or overmastering feelings, emotions in the planning, developing, executions of pricing, promoting, partnering, selling and overall marketing of products or services.

      For more on insights, ideas, concepts and Marketing solutions: Go to londremarketing.com and look under “Articles and Resources” and the 9P’s/Nine P’s ©2007. Specifically you will find them detailed at 9P’s/Nine P’s.

      Or for more fun, marketing strategies/tactics and facts: Go to Marketing Trivia with 40+ stimulating questions and answers at Londre Marketing Consultants, LLC. 

      Amazon, USPS, Trump, Place and More Under The 9P's of Marketing

      Some facts:
      • It's the last leg of delivery.  USPS is delivering for Amazon.
      • For Amazon, it's cheaper to use USPS.
      • Trump said that the Post Office is "dumber and poorer." And that USPS needs to charge more for its services to Amazon.
      • The USPS or the Post Office (Postal Service) delivers more e-commerce packages to households than other carriers.
      • I just read that USPS loses an average of $1.46 per package when it ships and delivers Amazon packages.
      • The U.S. Postal Service is said to deliver between 40% to up to 67% of Amazon packages. That would fall under "Place" in the 9P's of Marketing
      • It is estimated that Amazon pays about $2 to mail a package via USPS versus $7 or $8 for UPS or FedEx ground.
      • The USPS lost $2.7 billion in its last fiscal year.
      • The USPS is cheaper than Fedex and UPS.
      • In 2013 Amazon took a majority of their boxes to USPS. 
      Need more business, Marketing or advertising insights?  

      Visit here for plenty of examples and insights into Marketing, the nine P's, targeting or "People," product and services, promotional, pricing, and advertising strategies. Plus true, researched marketing insights and advertising trivia.

      For the past 47 years, I have been a Marketing professional, a certified Forensic Marketing Expert, Marketing and Advertising consultant with Londre Marketing Consultants, LLC plus I teach and give seminars on Marketing, global Marketing and Advertising. I like giving to MBA candidates and attorneys is a presentation on "What is Marketing? What is Advertising?"


      Ten years ago, I created and own a copyright for the Marketing concept, the Nine P’s/9 P's of Marketing ©2007, which augments the Marketing Mix or the 4P's (Product, Price, Promotion and Place) by the American Marketing Association, Neil Borden and Jerome McCarthy in the study and practices of Marketing.


      In the late 60's I was first taught in Marketing that the "customer," or potential purchasers, buyers are king or kings, but they or consumers are missing as one of the P's, in the 4P's. For marketing professional, the "target market," "People," buyers and users are more prominent and has its own "P" or "People," in the 9P's of Marketing. 


      The Nine P's/9P's of Marketing help brand managers, companies, firms and business managers to find marketing problems, to identify and create Marketing opportunities or solutions, in a number of areas. 


      The utilization of the 9P's of Marketing help, develop and guide a company or a firm's marketing objectives, strategies, tactics and solutions. 

      The Nine P's can be truly insightful, in many ways and in many possible actions. 


      I consult, teach and work as a Marketing, business and Advertising expert using many Marketing concepts and practices, including the Nine P's/9P's of Marketing.


      So what is Marketing, you and others ask? 
      Marketing is a planning and execution process that involves a product or service's attributes, research, distribution, pricing, partnerships or alliances, promotion and more. 

      All of these activities and tasks  must work together to assure successful marketing practices. 
      Firms, associations and companies with the most effective marketing efforts try to thoroughly understand their potential buyers and customers ("People") and the marketplace. 
      Companies and new product/service development pros create products and services to meet market needs. These firms and others use marketing research and channels for understanding and communicating to market segments, a target market or audience ("People" in the 9P's of Marketing).

      In the study and practice of Marketing, Marketing manager and brand agents develop planning, objectives, strategies and tactics. 


      For any size firm and entrepreneurs, the 9P's of Marketing include important components, elements, actions and efforts. 


      Let's start with targeting, "People," one of the nine elements or components. :

      • People 
        • "People" or targeting has almost always been left out of the traditional "Marketing Mix," almost every diagram includes the four P's with Product, Promotion, Place and Price.
        • Look and analyze potential, new, existing and repeat customers and users. 
        • Place "consumer" or "People" or "potential buyers" in the middle of a circle. Find information or data on them.
        •  Add the other components in the nine P's. In Marketing, from my education, training, research and analysis plus testimony, there needs to be greater focus on the buyer, "customer," or "People." 
        • "People" or market segments may utilize many characteristics, including demographics, geographics, psychographics, behavioral characteristics and technographics, which may be a vital component or components of the 9P's of Marketing. 
        • Once a target market is chosen, the organization can develop its marketing strategies to target a market segment or marketing segments.
        • Simply it's about Segmentation and Targeting. Add Positioning and you have STP, as a major first step. 
      • Planning: 
        • It starts with research and researching. This element of planning in the nine P's is a method for achieving an end, and, looking at the eight other parts, can be a detailed formulation of a program of action. I like using a phrase from John Wooden. He said "Failure to plan is planning to fail."
        • Developing and transforming marketing objectives to marketing strategies to tactics, marketing management and managers must make basic decisions on marketing targets (“People”), marketing mix, pricing, distribution, marketing budgets/expenditures and marketing allocations. 
        • Review dividing the total marketing budget among the various tools in the marketing mix and for the various products, channels, promotion, media and sales areas.
      • Product and Services: 
        • A product (service) is anything that can be offered to a market for attention, acquisition, use or consumption that might satisfy a want or need.
        • It's the goods and service combination the firm offers to the target market, including variety of product mix, features, branding, designs, packaging, sizes, services, maintenance contracts, warranties and return policies.
      • Place (Distribution): 
        • Offering the right product at the right PLACE or location, at the right time, at the right price. It's the company’s activities that make the product available, using distribution and trade channels, roles, coverage, assortments, locations, inventory and transportation characteristics and alternatives.  
        • Consider, develop and review store and non-store options, e-commerce and “brick and mortar” factors, geographic considerations, objectives, strategies and tactics, including “Partners, too.” 
      • Price or Pricing:
        • Pricing decision making involves adjusting prices concerning the competitive environment, economic situations and involve buyer perceptions. Simply, all aspects regarding pricing. 
        • “Pricing” is the sum of the values that customers exchange for the benefits of having or using the product or service. 
        • The amount of money a consumer is willing to pay to obtain the product. 
        • Pricing includes wholesale/retail/promotional prices, discounts, trade-in allowances, quantity discounts, credit terms, sales and payment periods and credit terms. 
      • Promotion: 
        • There are eight (8) major, strategic components or communication elements which are personal and non-personal communication activities. 
        • The activities that communicate the merits of the overall product include:
          • Personal Selling/ Sales Force: Sales persons
            • Listen more than you talk. People who listen more, learn more, plus helps you position your service/product/solution or offering. 
          • Advertising: There's an expression "It is only creative if the product or service sells." I wanted to add "It is only good media spending if it sells." 
          • Sales Promotion
          • Collateral Materials
          • Direct Marketing (also referred to as Action or Direct Response Advertising)
          • Interactive/Internet/Web, Digital Media, Social Media:  
          • Events and Experiences
          • Public Relations/PR
        • Here are some strategic comments and questions under Promotion:
          • What should you promote? Strategic copy points.
          • Evaluate the eight different elements under Promotion and your brand's practices. Ask is there a better way? 
          • Have you noticed that you may watch what you want to watch in TV programing when you want to watch it and anywhere, any screen? That affects media planning. 
          • What are your costs in dollars and manpower or person power? Ask "Is there a different way or ways to budget?" 
          • Look at different strategic partners? Their costs?
          • To whom should you target and promote? Under "People/"Targeting, target market, audience with media falls here. 
          •  You can differentiate with price. Discounting? Special sales? What economic and discount levels should you offer? Look at revenue versus costs. 
          • What form or combination of promotion should you offer? Features?
          • How frequent? Add media planning here. 
        • Partners: 
          • Also referred to as Alliances. 
          • Working with others and organizations which take part in an undertaking with another or others, in a business or company with shared risks and profits.
          • With "Partners" and your Marketing efforts, it is vitally important to partner and align with firms that have similar corporate philosophies. Simple but complex and difficult, have agreed upon objectives and strategies.
        • Presentation: 
          • This “P” or “Presentation” is the act of presenting, displaying and putting forward any of the different 9P’s© and/or components to your customers, suppliers, wholesalers, retailers, sales force, marketing intermediaries, clients, employees, partners, and/or others.
          • Look at “real” product and service experiences. 
          • Enabling consumers and “allowing” them to feel the brand. As part of "presentation," I also place “events and experiences” under Promotion. 
          • While traditional marketing is based on target audience impressions/ views/ clicks/ exposure, experimental marketing involves engaging with your potential consumers. 
        • Passion:
          • Those intense, driving or overmastering feelings, emotions in the planning, developing, executions of pricing, promoting, partnering, selling and overall marketing of products or services.
          For more on insights, ideas, concepts and Marketing solutions: Go to londremarketing.com and look under “Articles and Resources” and the 9P’s/Nine P’s ©2007. Specifically you will find them detailed at 9P’s/Nine P’s.

          Or for more fun, marketing strategies/tactics and facts: Go to Marketing Trivia with 40+ stimulating questions and answers at Londre Marketing Consultants, LLC. 

          Saturday, December 30, 2017

          What Is A Bitcoin And How Did It Do In 2017?

          The price of a bitcoin skyrocketed in 2017. It's both a product and a service under the nine P's of Marketing, with a ton of Promotion built into it.  

          A bitcoin was created in 2009 and started 2017 at $968.23 and ended year at $14,292.

          Bitcoin is a new currency that was created by an unknown person with an alias of Satoshi Nakamoto.

          Transactions, without banks, are made with no middle men. I know that Charles Schwab associates and financial people were told not to discuss bitcoins in late 2017.

          Need more business, Marketing or advertising insights?  

          Visit here for plenty of examples and insights into Marketing, the nine P's, targeting or "People," product and services, promotional, pricing, and advertising strategies. Plus true, researched marketing insights and advertising trivia.

          For the past 47 years, I have been a Marketing professional, a certified Forensic Marketing Expert, Marketing and Advertising consultant with Londre Marketing Consultants, LLC plus I teach and give seminars on Marketing, global Marketing and Advertising. I like giving to MBA candidates and attorneys is a presentation on "What is Marketing? What is Advertising?"


          Ten years ago, I created and own a copyright for the Marketing concept, the Nine P’s/9 P's of Marketing ©2007, which augments the Marketing Mix or the 4P's (Product, Price, Promotion and Place) by the American Marketing Association, Neil Borden and Jerome McCarthy in the study and practices of Marketing.


          In the late 60's I was first taught in Marketing that the "customer," or potential purchasers, buyers are king or kings, but they or consumers are missing as one of the P's, in the 4P's. For marketing professional, the "target market," "People," buyers and users are more prominent and has its own "P" or "People," in the 9P's of Marketing. 


          The Nine P's/9P's of Marketing help brand managers, companies, firms and business managers to find marketing problems, to identify and create Marketing opportunities or solutions, in a number of areas. 


          The utilization of the 9P's of Marketing help, develop and guide a company or a firm's marketing objectives, strategies, tactics and solutions. 

          The Nine P's can be truly insightful, in many ways and in many possible actions. 


          I consult, teach and work as a Marketing, business and Advertising expert using many Marketing concepts and practices, including the Nine P's/9P's of Marketing.


          So what is Marketing, you and others ask? 
          Marketing is a planning and execution process that involves a product or service's attributes, research, distribution, pricing, partnerships or alliances, promotion and more. 

          All of these activities and tasks  must work together to assure successful marketing practices. 
          Firms, associations and companies with the most effective marketing efforts try to thoroughly understand their potential buyers and customers ("People") and the marketplace. 
          Companies and new product/service development pros create products and services to meet market needs. These firms and others use marketing research and channels for understanding and communicating to market segments, a target market or audience ("People" in the 9P's of Marketing).

          In the study and practice of Marketing, Marketing manager and brand agents develop planning, objectives, strategies and tactics. 


          For any size firm and entrepreneurs, the 9P's of Marketing include important components, elements, actions and efforts. 


          Let's start with targeting, "People," one of the nine elements or components. :

          • People 
            • "People" or targeting has almost always been left out of the traditional "Marketing Mix," almost every diagram includes the four P's with Product, Promotion, Place and Price.
            • Look and analyze potential, new, existing and repeat customers and users. 
            • Place "consumer" or "People" or "potential buyers" in the middle of a circle. Find information or data on them.
            •  Add the other components in the nine P's. In Marketing, from my education, training, research and analysis plus testimony, there needs to be greater focus on the buyer, "customer," or "People." 
            • "People" or market segments may utilize many characteristics, including demographics, geographics, psychographics, behavioral characteristics and technographics, which may be a vital component or components of the 9P's of Marketing. 
            • Once a target market is chosen, the organization can develop its marketing strategies to target a market segment or marketing segments.
            • Simply it's about Segmentation and Targeting. Add Positioning and you have STP, as a major first step. 
          • Planning: 
            • It starts with research and researching. This element of planning in the nine P's is a method for achieving an end, and, looking at the eight other parts, can be a detailed formulation of a program of action. I like using a phrase from John Wooden. He said "Failure to plan is planning to fail."
            • Developing and transforming marketing objectives to marketing strategies to tactics, marketing management and managers must make basic decisions on marketing targets (“People”), marketing mix, pricing, distribution, marketing budgets/expenditures and marketing allocations. 
            • Review dividing the total marketing budget among the various tools in the marketing mix and for the various products, channels, promotion, media and sales areas.
          • Product and Services: 
            • A product (service) is anything that can be offered to a market for attention, acquisition, use or consumption that might satisfy a want or need.
            • It's the goods and service combination the firm offers to the target market, including variety of product mix, features, branding, designs, packaging, sizes, services, maintenance contracts, warranties and return policies.
          • Place (Distribution): 
            • Offering the right product at the right PLACE or location, at the right time, at the right price. It's the company’s activities that make the product available, using distribution and trade channels, roles, coverage, assortments, locations, inventory and transportation characteristics and alternatives.  
            • Consider, develop and review store and non-store options, e-commerce and “brick and mortar” factors, geographic considerations, objectives, strategies and tactics, including “Partners, too.” 
          • Price or Pricing:
            • Pricing decision making involves adjusting prices concerning the competitive environment, economic situations and involve buyer perceptions. Simply, all aspects regarding pricing. 
            • “Pricing” is the sum of the values that customers exchange for the benefits of having or using the product or service. 
            • The amount of money a consumer is willing to pay to obtain the product. 
            • Pricing includes wholesale/retail/promotional prices, discounts, trade-in allowances, quantity discounts, credit terms, sales and payment periods and credit terms. 
          • Promotion: 
            • There are eight (8) major, strategic components or communication elements which are personal and non-personal communication activities. 
            • The activities that communicate the merits of the overall product include:
              • Personal Selling/ Sales Force: Sales persons
                • Listen more than you talk. People who listen more, learn more, plus helps you position your service/product/solution or offering. 
              • Advertising: There's an expression "It is only creative if the product or service sells." I wanted to add "It is only good media spending if it sells." 
              • Sales Promotion
              • Collateral Materials
              • Direct Marketing (also referred to as Action or Direct Response Advertising)
              • Interactive/Internet/Web, Digital Media, Social Media:  
              • Events and Experiences
              • Public Relations/PR
            • Here are some strategic comments and questions under Promotion:
              • What should you promote? Strategic copy points.
              • Evaluate the eight different elements under Promotion and your brand's practices. Ask is there a better way? 
              • Have you noticed that you may watch what you want to watch in TV programing when you want to watch it and anywhere, any screen? That affects media planning. 
              • What are your costs in dollars and manpower or person power? Ask "Is there a different way or ways to budget?" 
              • Look at different strategic partners? Their costs?
              • To whom should you target and promote? Under "People/"Targeting, target market, audience with media falls here. 
              •  You can differentiate with price. Discounting? Special sales? What economic and discount levels should you offer? Look at revenue versus costs. 
              • What form or combination of promotion should you offer? Features?
              • How frequent? Add media planning here. 
            • Partners: 
              • Also referred to as Alliances. 
              • Working with others and organizations which take part in an undertaking with another or others, in a business or company with shared risks and profits.
              • With "Partners" and your Marketing efforts, it is vitally important to partner and align with firms that have similar corporate philosophies. Simple but complex and difficult, have agreed upon objectives and strategies.
            • Presentation: 
              • This “P” or “Presentation” is the act of presenting, displaying and putting forward any of the different 9P’s© and/or components to your customers, suppliers, wholesalers, retailers, sales force, marketing intermediaries, clients, employees, partners, and/or others.
              • Look at “real” product and service experiences. 
              • Enabling consumers and “allowing” them to feel the brand. As part of "presentation," I also place “events and experiences” under Promotion. 
              • While traditional marketing is based on target audience impressions/ views/ clicks/ exposure, experimental marketing involves engaging with your potential consumers. 
            • Passion:
              • Those intense, driving or overmastering feelings, emotions in the planning, developing, executions of pricing, promoting, partnering, selling and overall marketing of products or services.

              For more on insights, ideas, concepts and Marketing solutions: Go to londremarketing.com and look under “Articles and Resources” and the 9P’s/Nine P’s ©2007. Specifically you will find them detailed at 9P’s/Nine P’s.

              Or for more fun, marketing strategies/tactics and facts: Go to Marketing Trivia with 40+ stimulating questions and answers at Londre Marketing Consultants, LLC. 

              Under "Place" In The 9P's Of Marketing, Toughest Sell For USC?

              Another long flight home. 

              Easy. Two of the biggest games and both huge losses have come in Dallas at AT&T stadium.

              Last year we lost at Dallas against Alabama at AT&T and this year at Dallas against Ohio State.

              Combined score: 76 -13. 

              Here's some branding. It's called not the Cotton Bowl. But the Cotton Bowl Classic. 
              Need more business, Marketing or advertising insights?  

              Visit here for plenty of examples and insights into Marketing, the nine P's, targeting or "People," product and services, promotional, pricing, and advertising strategies. Plus true, researched marketing insights and advertising trivia.

              For the past 47 years, I have been a Marketing professional, a certified Forensic Marketing Expert, Marketing and Advertising consultant with Londre Marketing Consultants, LLC plus I teach and give seminars on Marketing, global Marketing and Advertising. I like giving to MBA candidates and attorneys is a presentation on "What is Marketing? What is Advertising?"


              Ten years ago, I created and own a copyright for the Marketing concept, the Nine P’s/9 P's of Marketing ©2007, which augments the Marketing Mix or the 4P's (Product, Price, Promotion and Place) by the American Marketing Association, Neil Borden and Jerome McCarthy in the study and practices of Marketing.


              In the late 60's I was first taught in Marketing that the "customer," or potential purchasers, buyers are king or kings, but they or consumers are missing as one of the P's, in the 4P's. For marketing professional, the "target market," "People," buyers and users are more prominent and has its own "P" or "People," in the 9P's of Marketing. 


              The Nine P's/9P's of Marketing help brand managers, companies, firms and business managers to find marketing problems, to identify and create Marketing opportunities or solutions, in a number of areas. 


              The utilization of the 9P's of Marketing help, develop and guide a company or a firm's marketing objectives, strategies, tactics and solutions. 

              The Nine P's can be truly insightful, in many ways and in many possible actions. 


              I consult, teach and work as a Marketing, business and Advertising expert using many Marketing concepts and practices, including the Nine P's/9P's of Marketing.


              So what is Marketing, you and others ask? 
              Marketing is a planning and execution process that involves a product or service's attributes, research, distribution, pricing, partnerships or alliances, promotion and more. 

              All of these activities and tasks  must work together to assure successful marketing practices. 
              Firms, associations and companies with the most effective marketing efforts try to thoroughly understand their potential buyers and customers ("People") and the marketplace. 
              Companies and new product/service development pros create products and services to meet market needs. These firms and others use marketing research and channels for understanding and communicating to market segments, a target market or audience ("People" in the 9P's of Marketing).

              In the study and practice of Marketing, Marketing manager and brand agents develop planning, objectives, strategies and tactics. 


              For any size firm and entrepreneurs, the 9P's of Marketing include important components, elements, actions and efforts. 


              Let's start with targeting, "People," one of the nine elements or components. :

              • People 
                • "People" or targeting has almost always been left out of the traditional "Marketing Mix," almost every diagram includes the four P's with Product, Promotion, Place and Price.
                • Look and analyze potential, new, existing and repeat customers and users. 
                • Place "consumer" or "People" or "potential buyers" in the middle of a circle. Find information or data on them.
                •  Add the other components in the nine P's. In Marketing, from my education, training, research and analysis plus testimony, there needs to be greater focus on the buyer, "customer," or "People." 
                • "People" or market segments may utilize many characteristics, including demographics, geographics, psychographics, behavioral characteristics and technographics, which may be a vital component or components of the 9P's of Marketing. 
                • Once a target market is chosen, the organization can develop its marketing strategies to target a market segment or marketing segments.
                • Simply it's about Segmentation and Targeting. Add Positioning and you have STP, as a major first step. 
              • Planning: 
                • It starts with research and researching. This element of planning in the nine P's is a method for achieving an end, and, looking at the eight other parts, can be a detailed formulation of a program of action. I like using a phrase from John Wooden. He said "Failure to plan is planning to fail."
                • Developing and transforming marketing objectives to marketing strategies to tactics, marketing management and managers must make basic decisions on marketing targets (“People”), marketing mix, pricing, distribution, marketing budgets/expenditures and marketing allocations. 
                • Review dividing the total marketing budget among the various tools in the marketing mix and for the various products, channels, promotion, media and sales areas.
              • Product and Services: 
                • A product (service) is anything that can be offered to a market for attention, acquisition, use or consumption that might satisfy a want or need.
                • It's the goods and service combination the firm offers to the target market, including variety of product mix, features, branding, designs, packaging, sizes, services, maintenance contracts, warranties and return policies.
              • Place (Distribution): 
                • Offering the right product at the right PLACE or location, at the right time, at the right price. It's the company’s activities that make the product available, using distribution and trade channels, roles, coverage, assortments, locations, inventory and transportation characteristics and alternatives.  
                • Consider, develop and review store and non-store options, e-commerce and “brick and mortar” factors, geographic considerations, objectives, strategies and tactics, including “Partners, too.” 
              • Price or Pricing:
                • Pricing decision making involves adjusting prices concerning the competitive environment, economic situations and involve buyer perceptions. Simply, all aspects regarding pricing. 
                • “Pricing” is the sum of the values that customers exchange for the benefits of having or using the product or service. 
                • The amount of money a consumer is willing to pay to obtain the product. 
                • Pricing includes wholesale/retail/promotional prices, discounts, trade-in allowances, quantity discounts, credit terms, sales and payment periods and credit terms. 
              • Promotion: 
                • There are eight (8) major, strategic components or communication elements which are personal and non-personal communication activities. 
                • The activities that communicate the merits of the overall product include:
                  • Personal Selling/ Sales Force: Sales persons
                    • Listen more than you talk. People who listen more, learn more, plus helps you position your service/product/solution or offering. 
                  • Advertising: There's an expression "It is only creative if the product or service sells." I wanted to add "It is only good media spending if it sells." 
                  • Sales Promotion
                  • Collateral Materials
                  • Direct Marketing (also referred to as Action or Direct Response Advertising)
                  • Interactive/Internet/Web, Digital Media, Social Media:  
                  • Events and Experiences
                  • Public Relations/PR
                • Here are some strategic comments and questions under Promotion:
                  • What should you promote? Strategic copy points.
                  • Evaluate the eight different elements under Promotion and your brand's practices. Ask is there a better way? 
                  • Have you noticed that you may watch what you want to watch in TV programing when you want to watch it and anywhere, any screen? That affects media planning. 
                  • What are your costs in dollars and manpower or person power? Ask "Is there a different way or ways to budget?" 
                  • Look at different strategic partners? Their costs?
                  • To whom should you target and promote? Under "People/"Targeting, target market, audience with media falls here. 
                  •  You can differentiate with price. Discounting? Special sales? What economic and discount levels should you offer? Look at revenue versus costs. 
                  • What form or combination of promotion should you offer? Features?
                  • How frequent? Add media planning here. 
                • Partners: 
                  • Also referred to as Alliances. 
                  • Working with others and organizations which take part in an undertaking with another or others, in a business or company with shared risks and profits.
                  • With "Partners" and your Marketing efforts, it is vitally important to partner and align with firms that have similar corporate philosophies. Simple but complex and difficult, have agreed upon objectives and strategies.
                • Presentation: 
                  • This “P” or “Presentation” is the act of presenting, displaying and putting forward any of the different 9P’s© and/or components to your customers, suppliers, wholesalers, retailers, sales force, marketing intermediaries, clients, employees, partners, and/or others.
                  • Look at “real” product and service experiences. 
                  • Enabling consumers and “allowing” them to feel the brand. As part of "presentation," I also place “events and experiences” under Promotion. 
                  • While traditional marketing is based on target audience impressions/ views/ clicks/ exposure, experimental marketing involves engaging with your potential consumers. 
                • Passion:
                  • Those intense, driving or overmastering feelings, emotions in the planning, developing, executions of pricing, promoting, partnering, selling and overall marketing of products or services.

                  For more on insights, ideas, concepts and Marketing solutions: Go to londremarketing.com and look under “Articles and Resources” and the 9P’s/Nine P’s ©2007. Specifically you will find them detailed at 9P’s/Nine P’s.

                  Or for more fun, marketing strategies/tactics and facts: Go to Marketing Trivia with 40+ stimulating questions and answers at Londre Marketing Consultants, LLC. 

                  Friday, December 29, 2017

                  Branding, Batteries, iPhone, Apple, Benefits, Pricing, Presentation, With The Nine P’s Of Marketing

                  It's a fact: "People," under 9P's of Marketing, are keeping their smart phones longer. 

                  At the same time long-standing customers and users and repeat customers are not happy with "product" performance and Apple’s communication. Specifically about batteries in an iPhone.

                  Plenty going on for Apple, their target market and users which is affecting stock price, in store communication, branding, iPhone batteries, product benefits, pricing, promotion and discounts, presentation for Apple, with The Nine P’s Of Marketing

                  Apple has said “Our goal has always been to create products that our customers love, and making iPhones last as long as possible…”

                  Lot of issues with the benefits, performance and the customer complaints for Apple.

                  They have been seeing and hearing a lot of feedback, on the web, in store and on line.

                  Apple even said “ We know that some of you feel Apple has let you down.”

                  They call it a “misunderstanding…”

                  What they did was “degrade the user experience…”

                  In their promotion and presentation they state "our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that."

                  Part of their presentation and promotion is that Apple is lowering the price of an out-of-warranty iPhone battery, from $79 to $29.

                  But unfortunately not until late January. Details will be provided soon on Apple.com

                  More to come in 2018; Apple will be issuing iOS software, regarding the health and condition of user's iPhone battery.
                  Need more business, Marketing or advertising insights?  

                  Visit here for plenty of examples and insights into Marketing, the nine P's, targeting or "People," product and services, promotional, pricing, and advertising strategies. Plus true, researched marketing insights and advertising trivia.

                  For the past 47 years, I have been a Marketing professional, a certified Forensic Marketing Expert, Marketing and Advertising consultant with Londre Marketing Consultants, LLC plus I teach and give seminars on Marketing, global Marketing and Advertising. I like giving to MBA candidates and attorneys is a presentation on "What is Marketing? What is Advertising?"


                  Ten years ago, I created and own a copyright for the Marketing concept, the Nine P’s/9 P's of Marketing ©2007, which augments the Marketing Mix or the 4P's (Product, Price, Promotion and Place) by the American Marketing Association, Neil Borden and Jerome McCarthy in the study and practices of Marketing.


                  In the late 60's I was first taught in Marketing that the "customer," or potential purchasers, buyers are king or kings, but they or consumers are missing as one of the P's, in the 4P's. For marketing professional, the "target market," "People," buyers and users are more prominent and has its own "P" or "People," in the 9P's of Marketing. 


                  The Nine P's/9P's of Marketing help brand managers, companies, firms and business managers to find marketing problems, to identify and create Marketing opportunities or solutions, in a number of areas. 


                  The utilization of the 9P's of Marketing help, develop and guide a company or a firm's marketing objectives, strategies, tactics and solutions. 

                  The Nine P's can be truly insightful, in many ways and in many possible actions. 


                  I consult, teach and work as a Marketing, business and Advertising expert using many Marketing concepts and practices, including the Nine P's/9P's of Marketing.


                  So what is Marketing, you and others ask? 
                  Marketing is a planning and execution process that involves a product or service's attributes, research, distribution, pricing, partnerships or alliances, promotion and more. 

                  All of these activities and tasks  must work together to assure successful marketing practices. 
                  Firms, associations and companies with the most effective marketing efforts try to thoroughly understand their potential buyers and customers ("People") and the marketplace. 
                  Companies and new product/service development pros create products and services to meet market needs. These firms and others use marketing research and channels for understanding and communicating to market segments, a target market or audience ("People" in the 9P's of Marketing).

                  In the study and practice of Marketing, Marketing manager and brand agents develop planning, objectives, strategies and tactics. 


                  For any size firm and entrepreneurs, the 9P's of Marketing include important components, elements, actions and efforts. 


                  Let's start with targeting, "People," one of the nine elements or components. :

                  • People 
                    • "People" or targeting has almost always been left out of the traditional "Marketing Mix," almost every diagram includes the four P's with Product, Promotion, Place and Price.
                    • Look and analyze potential, new, existing and repeat customers and users. 
                    • Place "consumer" or "People" or "potential buyers" in the middle of a circle. Find information or data on them.
                    •  Add the other components in the nine P's. In Marketing, from my education, training, research and analysis plus testimony, there needs to be greater focus on the buyer, "customer," or "People." 
                    • "People" or market segments may utilize many characteristics, including demographics, geographics, psychographics, behavioral characteristics and technographics, which may be a vital component or components of the 9P's of Marketing. 
                    • Once a target market is chosen, the organization can develop its marketing strategies to target a market segment or marketing segments.
                    • Simply it's about Segmentation and Targeting. Add Positioning and you have STP, as a major first step. 
                  • Planning: 
                    • It starts with research and researching. This element of planning in the nine P's is a method for achieving an end, and, looking at the eight other parts, can be a detailed formulation of a program of action. I like using a phrase from John Wooden. He said "Failure to plan is planning to fail."
                    • Developing and transforming marketing objectives to marketing strategies to tactics, marketing management and managers must make basic decisions on marketing targets (“People”), marketing mix, pricing, distribution, marketing budgets/expenditures and marketing allocations. 
                    • Review dividing the total marketing budget among the various tools in the marketing mix and for the various products, channels, promotion, media and sales areas.
                  • Product and Services: 
                    • A product (service) is anything that can be offered to a market for attention, acquisition, use or consumption that might satisfy a want or need.
                    • It's the goods and service combination the firm offers to the target market, including variety of product mix, features, branding, designs, packaging, sizes, services, maintenance contracts, warranties and return policies.
                  • Place (Distribution): 
                    • Offering the right product at the right PLACE or location, at the right time, at the right price. It's the company’s activities that make the product available, using distribution and trade channels, roles, coverage, assortments, locations, inventory and transportation characteristics and alternatives.  
                    • Consider, develop and review store and non-store options, e-commerce and “brick and mortar” factors, geographic considerations, objectives, strategies and tactics, including “Partners, too.” 
                  • Price or Pricing:
                    • Pricing decision making involves adjusting prices concerning the competitive environment, economic situations and involve buyer perceptions. Simply, all aspects regarding pricing. 
                    • “Pricing” is the sum of the values that customers exchange for the benefits of having or using the product or service. 
                    • The amount of money a consumer is willing to pay to obtain the product. 
                    • Pricing includes wholesale/retail/promotional prices, discounts, trade-in allowances, quantity discounts, credit terms, sales and payment periods and credit terms. 
                  • Promotion: 
                    • There are eight (8) major, strategic components or communication elements which are personal and non-personal communication activities. 
                    • The activities that communicate the merits of the overall product include:
                      • Personal Selling/ Sales Force: Sales persons
                        • Listen more than you talk. People who listen more, learn more, plus helps you position your service/product/solution or offering. 
                      • Advertising: There's an expression "It is only creative if the product or service sells." I wanted to add "It is only good media spending if it sells." 
                      • Sales Promotion
                      • Collateral Materials
                      • Direct Marketing (also referred to as Action or Direct Response Advertising)
                      • Interactive/Internet/Web, Digital Media, Social Media:  
                      • Events and Experiences
                      • Public Relations/PR
                    • Here are some strategic comments and questions under Promotion:
                      • What should you promote? Strategic copy points.
                      • Evaluate the eight different elements under Promotion and your brand's practices. Ask is there a better way? 
                      • Have you noticed that you may watch what you want to watch in TV programing when you want to watch it and anywhere, any screen? That affects media planning. 
                      • What are your costs in dollars and manpower or person power? Ask "Is there a different way or ways to budget?" 
                      • Look at different strategic partners? Their costs?
                      • To whom should you target and promote? Under "People/"Targeting, target market, audience with media falls here. 
                      •  You can differentiate with price. Discounting? Special sales? What economic and discount levels should you offer? Look at revenue versus costs. 
                      • What form or combination of promotion should you offer? Features?
                      • How frequent? Add media planning here. 
                    • Partners: 
                      • Also referred to as Alliances. 
                      • Working with others and organizations which take part in an undertaking with another or others, in a business or company with shared risks and profits.
                      • With "Partners" and your Marketing efforts, it is vitally important to partner and align with firms that have similar corporate philosophies. Simple but complex and difficult, have agreed upon objectives and strategies.
                    • Presentation: 
                      • Apple is always a choice in presenting examples for passion and presentation.
                      • This “P” or “Presentation” is the act of presenting, displaying and putting forward any of the different 9P’s© and/or components to your customers, suppliers, wholesalers, retailers, sales force, marketing intermediaries, clients, employees, partners, and/or others.
                      • Look at “real” product and service experiences. 
                      • Enabling consumers and “allowing” them to feel the brand. As part of "presentation," I also place “events and experiences” under Promotion. 
                      • While traditional marketing is based on target audience impressions/ views/ clicks/ exposure, experimental marketing involves engaging with your potential consumers. 
                    • Passion:
                      • Those intense, driving or overmastering feelings, emotions in the planning, developing, executions of pricing, promoting, partnering, selling and overall marketing of products or services.

                      For more on insights, ideas, concepts and Marketing solutions: Go to londremarketing.com and look under “Articles and Resources” and the 9P’s/Nine P’s ©2007. Specifically you will find them detailed at 9P’s/Nine P’s.

                      Or for more fun, marketing strategies/tactics and facts: Go to Marketing Trivia with 40+ stimulating questions and answers at Londre Marketing Consultants, LLC.