But what really seems to fit is Target's "Presentation," in the 9P's of Marketing.
This “P” is the act of "Presenting" any of the different 9P’s© to your customers, suppliers, wholesalers, retailers, sales force, marketing intermediaries, clients, employees, and/or partners. I'd add governmental officials to. Target's Presentation are symbols or images that represent something; a descriptive or persuasive account (as a sales person of the product or service). Something set forth for the attention of mind. Unfortunately you don't go a day now without hearing about security breaches or privacy concerns.
The news is one thing. I also tell my students and clients to think and reflect on the positive and negative emotions in a presentation by a salesperson or sales force. Negative emotions narrow a person’s vision and propel selling behavior toward survival in the moment, especially new sales people --- “I’m frightened, so I’ll flee.”
Or in the security breaches it's hard to counter them. The company needs to consider ways to protect consumers' personal information. The malicious software at Target enabled hackers to steal info from consumer's debit and credit cards from 11/27 to 12/15/13 and now they are reporting 12/18. It's the largest or one of the largest cyberthefts in the history or retailing.
The Target breach involved 40 million payment card numbers and as much as 70 million customers' names, home addresses, email addresses and phone numbers.
Another example or two: The Internet changed everything especially in the “presentation” of the different P’s. Another part of “presenting” is the big picture perspective of corporate social responsibility (CSR) which refers to consideration of, and the firm's responses to issues, beyond narrow economic, technical and legal requirements. These objectives and firm strategies of accomplishing social benefits along with the traditional economic gains which the firm is seeking is vitally important to the “presentation” to the constituents, different publics and to the world.
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I am a senior Forensic Marketing Expert, Advertising/Marketing consultant with Londre Marketing Consultants, LLC plus I teach Marketing and Advertising. I own a copyright for this concept, the Nine P’s/9 P's ©2007, which augments the Marketing Mix (Product, Price, Promotion and Place) or the 4P’s by the American Marketing Association, Neil Borden and Jerome McCarthy in the study and practices of Marketing.
The Nine P's/9P's help identify marketing problems in a number of areas and help develop marketing’s objectives, strategies, tactics and solutions. The Nine P's are insightful. In Marketing. the "Customer," or potential customers are king, but are missing in the 4P's. There needs to be more focus on the "Customer," or "People." "People," market segments utilizing demographics, geographics, psychographics , behavioral characteristics and technographics are a vital component of the 9P's.
I consult and teach using the concepts and practices of the Nine P's/9P's of Marketing.
In the study and practice of Marketing, Marketing and Brand Managers develop plans, strategies and tactics. The Nine P’s include these important components:
- People (Segmentation and Targeting)
- Product
- Place (Distribution)
- Price
- Planning
- Promotion(Target's Advertising and PR fit here)
- Partners
- Presentation
- Passion
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