How much in detail does the sales person really have or know?
Do the specification cards really help? Are the insulation and refrigeration details helpful?
Do you understand the energy savings?
Do they have all of the models, in stock and on the sales floor? Probably not.
Is the sales person getting a spiff or reward?
You may NOT have the "real, right" space dimensions.
Under “Presentation and Promotion or Sales Promotion under the Nine P’s of marketing,
Samsung with the help from the Barbarian Group using its Cinder software, their CenterStage is an 85-inch interactive, with 4K display. Did I forget to tell you its in-store?
It’s been reported that Samsung's CenterStage
- "...delivers a vivid and immerse demonstration of what it is like to live with, use and experience products at retail. The interactive installation also provides consumers and salespeople with clearly defined information on every single aspect of the products, at their fingertips, all wrapped up in an entertaining brand experience.”
There are several Marketing concepts, terms and useful definitions helping to explain and understand marketing and related activities, including Marketing, the Marketing concept, Marketing Mix (4P’s), and the Nine P’s (9P’s) of Marketing ©2007.
I teach, consult and use a system, practice or a Marketing concept called the 9P’s of Marketing. I created "Presentation" as one of the important P’s. This “P” is the act of presenting any of the different 9P’s©2007.
The example of "Presentation" are symbols or images that represent something; a descriptive or persuasive account. A better way to sell your product with Promotion and sales promotion.
Ever get the feeling in a retail store you don't want to be asked "Can I help you?" Think about signage. In this example it's a major interactive display at retail.
Think about positive and negative emotions in a presentation by a salesperson or sales force. Negative emotions narrow a person’s vision and propel selling behavior toward survival in the moment, especially new sales people --- “I’m frightened, so I’ll flee.”
Positive emotions do the opposite: They broaden people’s ideas and we sell longer and can be more perceptive, more creative. For the seller, positive emotions can widen our view of the potential buyer and the specific situation. Where negative emotions help us see trees, positive ones reveal forests. They can aid in devising unexpected solutions to the buyer’s problem. The effects of positivity during a sales experience can infect the buyer, making him or her less adversarial, more open to the possibility and more willing to make a purchase.
Well-planned, well-presented, well-written, strategic planning and creative play a big role in creating AIDA (Awareness, Interest, Desire and Action) in the overall presentation to the “People,“ your potential customers or users.
Visit here for more insights and true Marketing and Advertising Trivia.
I am a senior Forensic Marketing Expert, Advertising/Marketing consultant with Londre Marketing Consultants, LLC plus I teach Marketing and Advertising. I own a copyright for this concept, the Nine P’s/9 P's ©2007, which augments the Marketing Mix (Product, Price, Promotion and Place) or the 4P’s by the American Marketing Association, Neil Borden and Jerome McCarthy in the study and practices of Marketing.
The Nine P's/9P's help identify marketing problems in a number of areas and help develop marketing’s objectives, strategies, tactics and solutions. The Nine P's are insightful. In Marketing. the "Customer," or potential customers are king, but are missing in the 4P's.
I consult and teach using the concepts and practices of the Nine P's/9P's of Marketing.
In the study and practice of Marketing, Marketing professionals and Managers develop plans, strategies and tactics. The Nine P’s include these important components:
- People
- (Segmentation and Targeting) There needs to be more focus on the "Customer," the user/driver/toll booth consumer or "People." "
- People," market segments utilizing demographics, geographics, psychographics, behavioral characteristics and technographics are a vital component of the 9P's.
- Once a target market is chosen, and in this example a refrigerator, the organization can develop its marketing strategies to target this market segment. There are still questions: Can the segments be accessed?
- Instead of viewing the market as a uniform group of customers with similar potential, the firm needs to view them as distinct groups or segments with differing potential.
- Product
- Place (Distribution)
- Price
- Planning
- Promotion
- Partners
- Presentation
- Passion
Or for more fun, marketing strategies/tactics and facts: Go to Marketing Trivia with 54 stimulating questions and answers at Londre Marketing Consultants, LLC. Here to help. All the best.